QBox will analyze your NLP training data to let you improve the accuracy of your chatbot, giving you 100% confidence to go LIVE. QBox builds upon industry standard cross‑validation techniques to provide a multidimensional view of how your training data performs, and which intents need improving.
*NLP – Natural Language Processing is a subfield of linguistics, computer science and artificial intelligence concerned with the interactions between computers and human language, in particular how to program computers to process and analyze large amounts of natural language data.
Giving you the confidence to go live
So you can scale your chatbot domain
So you can observe your users’ behaviour
Putting the subject-matter expert in charge
Perhaps you released a chatbot live and your customer satisfaction isn’t as great as you hoped because your chatbot struggles to understand your users. QBox analyzes and benchmarks your chatbot training data by visualizing and understanding where it does and doesn’t perform, and why (for your chosen NLP provider).
QBox features
USER MANAGEMENT
User accounts
Active Directory user management
MEASURE AND IMPROVE
Unlimited tests*
Compare tests between NLP providers††
Direct import from NLP providers†
Compare tests between NLP providers††
Convert models from one NLP provider to another††
Confusion matrix
Collaborator functionality
Word influence analytics
Confidence threshold optimisation
MONITORING AND AUDITING
Test in-production chatbots
Intelligent sampling for in-production chatbots
Live collaboration for manual review
DEVOPS
Automatic model validation
Enterprise
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† Direct import is currently not available for RASA.
†† Conversion and comparison is not available for all NLP provider combinations, but we’re adding more support all the time. To check out what’s currently supported, register for a free account.
*To run tests using IBM Watson Assistant (formerly known as Watson Conversation), Microsoft LUIS, Amazon Lex and QnA Maker, you will need to set up your own API keys. This only needs to be done once and we will guide you through the process.
